Quick⁶

Quick⁶ Firmware releases

To download the latest Quick⁶ Firmware, fill out the form below, and click on "I Agree"

Firmware v0102 (Beta)
Release date: May 7, 2013

What's new in this release?

• Added support for 4K UltraHD devices
• Fixed 3D support for AV Receivers in ‘AVR via Aux HDMI’ mode
• Fixed cases where S/PDIF outputs can sometimes become unstable
• Minor OSD and user interface refinements

**This update does not require a Factory Default.

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Firmware v0101 ( Production Release )
Release date: April 7, 2013

* First release

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What display type(s) are you using?

What feature would you like added to Quick6?

For product support, call DVDO toll-free:
1-888-651-1765 Office hours are 9am-5pm PST Monday-Friday excluding holidays, or email help@dvdo.com at any time.

iScan Duo

iScan Duo software releases

To download the latest iScan Duo Firmware, fill out the questionnaire below, and click on "I Agree"

Firmware v2.41
Release date: May 7, 2013

What's new in iScan Duo Firmware v2.41 compared to v2.40?

* New features:

• Added ISF White Pluge and Black Pluge Test Patterns
  • These test patterns can be used to adjust the display’s black and white levels before calibration. They can also be used to confirm correct levels after calibration.
    
• Note: iScan Duo’s OSD is disabled when these patterns are activated. We suggest using either the iScan Duo’s Test Pattern buttons on the remote control or serial commands to select these test patterns.

Note: This firmware will not force a factory default if updated from version 2.40. It may force a factory default when updated from older versions.

This firmware includes all previous additions and fixes.

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Firmware v2.40
Release date: December 14, 2012

What's new in iScan Duo Firmware v2.40 compared to v2.32?

* New features:

• Added ISF Day and Night modes to the CMS menu
  • These profiles may be locked by the ISF calibrators to prevent accidental changes to the profile settings. ISF Profiles are per output. With this new release, the iScan Duo now features four CMS profiles for each of its two outputs: Day, Night, ISF Day, and ISF Night.
• Added CMS Reset control which resets color gamut and grayscale settings for the currently selected CMS Profile.
• Bug fixes and improvements

Note: This firmware will force a factory default.
This firmware includes all previous additions and fixes.

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Firmware v2.32
Release date: Aug 1, 2011

What's new in iScan Duo Firmware v2.32 compared to v2.30?

* New features:

• Added manual control for 3D Pass Through.
  • Some sources do not provide the correct information for iScan Duo to perform automatic 3D Pass Through. In this case, 3D Pass Through can be manually selected. The control is available in Input Adjust > 3D Pass Through. By default, 3D Pass Through is set to Auto. When iScan Duo is in 3D Pass Through mode, the LED light is green.

* Improvements:

• Improved 3D display compatibility.
• Improved display compatibility in dual-simultaneous output.
  • Some displays do not turned off the Hot-Plug signal. The iScan Duo tries to authenticate with these displays and fails to do so. When this happens, the iScan Duo displays the HDCP error message on the screen. In dual-simultaneous output mode, these type of displays are taken into account and HDCP error is no longer displayed.
• Improved audio switching in Auto Audio output mode. Audio output only switches if Hot-Plug is held low for more than 2 seconds.

* Bug Fixes:

• Test Pattern generator was programmed with wrong RGB2YCbCr coefficients.

Note: This firmware may force a factory default. This firmware includes all previous additions and fixes

Firmware v1.03
Release date: Sept 22, 2010

What's new in iScan Duo Firmware v1.03 compared to v1.01?

* Bug Fixes:

• Duo did not output HD Audio (DTS-HD MA, Dolby TrueHD) on its HDMI Audio output when connected to some A/V Processors, specifically the Cary Audio Designs Cinema C11a Audio Processor. This release fixes the problem. Customers who have no issues with previous Production release do not need this update.

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PREVIOUS VERSIONS

Firmware v2.21 (beta)
Release date: Sept 22, 2010

What's new in iScan Duo Firmware v2.21 compared to v2.20?

* Bug Fixes:

• Duo did not output HD Audio (DTS-HD MA, Dolby TrueHD) on its HDMI Audio output when connected to some A/V Processors, specifically the Cary Audio Designs Cinema C11a Audio Processor. This release fixes the problem. Customers who have no issues with v2.20 Beta do not need this update.

This firmware includes all previous additions and fixes

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Firmware v2.20 (beta)
Release date: June 26, 2010

What's new in iScan Duo Firmware v2.20 compared to v2.10?

* New features:

• Secondary Color Gamut Controls (Cyan, Magenta, Yellow)
• Color Gamut Controls with Luminance adjustment
• Gray Scale Controls include White-point adjustments
• Output HDCP can now be turned off

* Improvements:

• Ability to change output settings without a display
• Stop front LED from flashing when no display is connected
• New automation commands to support new features as well as system reset and firmware update

* Bug Fixes

• HDMI CEC pass-through was not activated
• Info Screen rolled over on front panel but not on on-screen display
• Test Pattern on-screen indicator did not show correct test patterns when using remote short-cut buttons
• Serial automation command for Zoom (0x46) only accepted integer values
• Incorrect on-screen display for certain output resolutions

Note: This firmware will force a factory default

This firmware includes all previous additions and fixes

Updated Owner's Manual Supplement
Updated Serial Automation Commands
Updated Discrete IR commands

Firmware v2.10 (beta)
Release date: May 20, 2010

What's new in iScan Duo Firmware v2.10 compared to v2.0?

* New features:

• CMS Bypass and User Chromaticity controls
• Input settings are now save per supported format
• Y/C Delay and CUE Correction controls
• Input Color Space, Input Colorimetry and Input HDCP controls
• Menu Timeout control to adjust the duration for on-screen menu to be displayed
• Border, Mask and Output HDCP controls
• New automation commands

* Improvements

• 16X Zoom
• More information on Info screen including Auto output format and sync type indicators
• Front Panel displays firmware version number page in About info screen.
• Added 1080p30 pre-defined output format
• Hardware handshake support for serial automation

* Bug Fixes

• Video input indicator sometimes remained on the screen
• Gamut settings did not get saved in standby
• HDCP output may cause some displays to not show an image
• RGBS auto switching did not work.
• OSD corruption may be observed when changing inputs from menu
• Added 1080p30 pre-defined output format
• Menu navigation string may crash the system for some output resolutions

Note: This firmware will force a factory default in order to implement the new saved input settings

This firmware includes all previous additions and fixes

Updated Owner's Manual Supplement
Updated Serial Automation Commands
Updated Discrete IR commands

Firmware v2.0 (beta)
Release date: February 15, 2010

What's new in iScan Duo Firmware v2.0 compared to v1.01?

* New features:

• Color Management System
• Support for Audio only optical and coax sources
• HDCP is enabled on the output only if input is encrypted
• New automation commands

* Bug fixes

• Some audio formats were not supported with some AVRs because of EDID limitation.
• HDMI audio output may not come out of reset properly.
• AVI InfoFrame of Audio HDMI output may not correctly reflect the video format.
• Audio delay was not correctly adjusted for progressive formats with Game Mode turned on.
• Switching to DSD audio input could cause the output to remain muted.

This firmware includes all previous additions and fixes

Firmware v1.01
Release date: November 3, 2009

What's new in iScan Duo Firmware v1.01 compared to v1.0?

• Critical bug fix: Improved long-term hardware reliability
• Improved menu response time
• Added support for more automation commands specific to iScan Duo

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What display type(s) are you using?

What feature would you like added to iScan Duo?

For product support, call DVDO toll-free:
1-888-651-1765 Office hours are 9am-5pm PST Monday-Friday excluding holidays, or email help@dvdo.com at any time.

Edge Green

Edge Green Firmware Releases

To download the latest Edge Green Firmware, fill out the questionnaire below, and click on "I agree"

Firmware v1.00
Release date: June 30, 2011

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Country: Afghanistan Albania Algeria American Samoa (U.S.) Andorra Angola Anguilla Antigua Barbuda Argentina Armenia Aruba (NETH.) Australia Austria Azerbaijan Azores (Port.) Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil British Virgin Islands (U.K.) Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canary Islands (SP.) Cape Verde Cayman Islands (U.K.) Central African Republic Chad Channel Islands (U.K.) Chile China Colombia Cook Islands (N.Z.) Costa Rica Côte d'Ivoire Croatia Cuba Cyprus Czech Republic Dem. Republic of the Congo Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador England (U.K.) Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (U.K.) Faroe Islands (DEN.) Fed. States of Micronesia Fiji Finland France French Guiana (FR.) French Polynesia (FR.) Gabon Galápagos Is. (Ecua.) Gambia Germany Ghana Gibraltar (U.K.) Greece Greenland Grenada Guadeloupe (FR.) Guam (U.S.) Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong (China) Hungary Iceland India Indonesia Iran Iraq Ireland Isla de Margarita (Ven.) Isle of Man (U.K.) Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgystan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao (China) Macau Macedonia Madagascar Madeira Islands (Port.) Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique (FR.) Mauritania Mauritius Mayotte (FR.) Mexico Moldova Monaco Mongolia Montserrat (U.K.) Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Netherlands Antilles (NETH.) New Caledonia (FR.) New Zealand Nicaragua Niger Nigeria Niue (N.Z.) Norfolk Island (Austl.) North Korea Northern Ireland (U.K.) Northern Mariana Islands (U.S.) Norway Oman Pakistan Palau Panama Papau New Guinea Paraguay Peru Philippines Pitcairn Islands (U.K.) Poland Portugal Puerto Rico (U.S.) Qatar Rep. of the Congo Republic of Georgia Réunion (FR.) Romania Russia Rwanda Samoa San Marino São Tomé & Príncipe Saudi Arabia Scotland (U.K.) Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Pierre and Miquelon St. Vincent and the Grenadines Sudan Suriname Svalbard (NOR.) Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau (N.Z.) Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands (U.K.) Tuvalu U.S. Virgin Islands (U.S.) Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands (U.S./U.K.) Wales (U.K.) Wallis & Futuna (FR.) Western Sahara Yemen Yugoslavia Zambia Zimbabwe

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What feature would you like added to EDGE Green?

EDGE

EDGE Firmware Releases

To download the latest EDGE Firmware, fill out the questionnaire below, and click on "I Agree"

New firmware versions include all additions and fixes available on previous versions.

Firmware v1.62
Release date: August 1, 2011

What's new in EDGE Firmware v1.62 compared to v1.5.1?

• Added manual control for 3D Pass Through.
  • Some sources do not provide the correct information for EDGE to perform automatic 3D Pass Through. In this case, 3D Pass Through can be manually selected. The control is available in Settings > Advanced Controls > 3D Pass Through. By default, 3D Pass Through is set to Auto. When EDGE is in 3D Pass Through mode, the LED light is green
• Improved 3D display compatibility.
• Improved audio switching performance for some displays that do not turn off the Hot-Plug signal.

Note: Updating this firmware from version 1.5 does not force a factory default

To download EDGE Firmware v1.62, fill out the questionnaire at the bottom of the page, and click on "I agree"

Firmware v1.5.1
Release date: August 27, 2010

What's new in EDGE Firmware v1.5.1 compared to v1.5?

• EDGE did not output HD Audio (DTS-HD MA, Dolby TrueHD) on its HDMI Audio output when connected to some A/V Processors, specifically the Cary Audio Designs Cinema C11a Audio Processor. This release fixes the problem. Customers who have no issues with v1.5 do not need this update.

Firmware v1.5
Release date: May 20, 2010

What's new in EDGE Firmware v1.5 compared to v1.4?

• New Configuration Controls
  • Output HDCP allows disabling HDCP on the output signal if the current input signal is not copy protected.
  • Input HDCP allows disabling HDCP on EDGE input. This improves operation when the source does not have HDCP enabled by eliminating unnecessary HDCP authentication between EDGE and displays.
  • Input Color Space allows manual setting of input color space.
  • Input Colorimetry allows manual setting of BT.601 (SD) or BT.709 (HD) input colorimetry.
  • Menu Timeout gives users control over the time menus remain on screen.
  • Border Level gives users gray-scale level controls on borders around the image area.
• New Picture Controls
  • Y/C Delay gives the user an option to adjust the timing of the chroma information relative to luma in the input signal.
  • CUE Correction. CUE is Chroma Upsampling Error. This is an error in color decoding that is specific to certain older MPEG decoders. Previously, CUE correction was automatic. In this version, the user may set it ON, Off, or Auto.
• 16X Zoom
• Added support for audio-only sources; EDGE will remain powered on with an audio-only input on a coax or optical audio input.
• Reduced unnecessary output flashing in certain situations, including switching to an unused input, and switching audio outputs.
• Improved compatibility with certain AVRs. In some situations, the EDID information from the AVR was not correctly copied to EDGE's input, resulting in no audio. This affected a small number of AVR models.
• Improved Output Level control in the Advanced Controls menu. Changes to Output Level affect only the input video and do not affect graphics elements including menus, borders, and test patterns.
• More information in the info screens.
  • Added a "Sync Type" indicator in the Input Status screen.
  • Added an "Auto" indicator to the output info screen. This indicates that EDGE's output format is automatically selected by reading EDID information in the display.
  • Added "HDCP Status" to the output info screen.
• New Options for Safe Mode. Safe Mode temporarily suspends features that can cause loss of picture. The features that are suspended include 1:1 Frame Rate, Deep Color, and Output Format selection. Safe Mode is entered and exited by pressing the Guide button on the EDGE remote. In previous firmware, the Output Format selection would default to Auto when Safe Mode was entered. The new option gives the user to select the output format used for Safe Mode. In addition to Auto, users can select 480p, 576p, or VGA. To change the default format for Safe Mode, first put EDGE into standby (power down button), then use one of the following button sequences:
  • For Auto: press OK 6100 OK
  • For 480p: press OK 6103 OK
  • For 576p: press OK 6104 OK
  • For VGA: press OK 6114 OK

Updated Owner's Manual Supplement v.1.5
Updated Discrete IR commands v1.5 (CCF)

Firmware v1.4 (beta)
Release date: December 11, 2009

What's new in EDGE Firmware v1.4 compared to v1.2.3?

• Deep Color Support
• Multiple Display Profiles
  This feature allows EDGE to keep track of multiple displays and will retain settings for each of them. Prior to this release, connecting an new display would cause EDGE to reset all output settings to defaults. Display Profiles allow settings to be stored per display. This is useful for customers that regularly use multiple displays. EDGE can store up to 10 Display Profiles.
• Auto Input Aspect Ratio Control
  When enabled, EDGE will use Aspect Ratio information in HDMI signals to automatically adjust the output aspect ratio.
• Menu roll-over for easier menu navigation.
• 1:1 Frame Lock is now stored for each input
  Previously, it was a single global setting.
• The range of supported input frame rates has been expanded
  to improve compatibility with PC graphics cards.
• New Deinterlacing controls:
  • "Forced" will force the deinterlacer into using forced 3:2 or 2:2 with automatic detection of even or odd fields
  • "2:2 Even" will force 2:2 Even instead of using auto field detection
  • "2:2 Odd" will force 2:2 Odd instead of using auto field detection

Notes:

1. If your EDGE has firmware version 1.23 build 87c, your user settings will be maintained when you install 140_111. But if you have an earlier firmware version on your EDGE, installing 140_111 will reset user settings to factory defaults.

2. Deep Color modes increase the bandwidth requirements of your HDMI interfaces, and sometimes, this can cause a failure. For this reason, Deep Color modes are disabled by default. If you do experience a problem when enabling Deep Color, try pressing the Guide button on your remote: this will put the EDGE in "Safe Mode" and Deep Color will be temporarily suspended. If the problem goes away in Safe Mode, then you may need to upgrade your HDMI cables or use shorter cables to make Deep Color modes work consistently.

Firmware v1.2.3
Release date: November 3, 2009

CRITICAL UPDATE

Installation of Firmware v1.2.3 is highly recommended in EDGE as it includes a bug fix that improves long-term reliability.

What's new in EDGE Firmware v1.2.3 compared to v1.2.2?

• Critical bug fix: improved hardware reliability
• Improved menu response time

The following firmware versions have been removed from the website. The release notes are kept for documentation purposes.

Firmware v1.2.2
Release date: June 15, 2009

What's new in EDGE Firmware v1.2.2 compared to v1.2.1?

• Includes a fix for supporting TrueHD and DTS-HD MA audio formats.
• Includes a new feature called "Output Frame Lock" that provides more options for handling input and output frame rate and timing variations. In some cases, this feature may provide smoother operation when switching input sources or formats.

Firmware v1.2.1
Release date: May 13, 2009

What's new in EDGE Firmware v1.2.1 compared to v1.2?

• Fixes a minor bug in the operation of the PReP feature.

Firmware v1.2
Release date: April 17, 2009

What's new in EDGE Firmware Release 1.2 over v1.1?

• Improved audio handling and audio compatibility
• Improved compatibility with analog component inputs
• Improved compatibility with game consoles
• Improved compatibility with PCs
• Improved switching with less flashing
• Improved power efficiency
• New PReP feature for 1080p inputs
• New user option for enabling PReP for Standard Definition or High Definition inputs
• New user control "Hot Plug Source" improves switching with certain source components
• New user options over deinterlace processing
• New user options for controlling automatic power down
• New user options for controlling automatic power on
• New user options for controlling analog component inputs
• New data structure for user preferences eliminates the requirement for to restore factory defaults when updating firmware. Future firmware updates will not erase the user's preferences.

Firmware v1.1
Release date: December 10, 2008

What's new in EDGE Firmware Release 1.1 over v1.0?

• Improves compatibility with inputs from computers, including Home Theater Personal Computers
• Improves HDCP related display compatibility
• Improves compatibility with multichannel PCM audio formats
• Improves compatibility and performance with inputs Video Game Consoles
• Reduces blue screen flashing when switching inputs
• Improved input switching
• Doubles granularity of all picture controls
• Improves the performance of Mosquito Noise Reduction
• Performs automatic Chroma Upsampling Error Correction (CUE)
• Info button enters and exits info screens (did not exit in v1.0)
• Adds a "Advanced Controls" selection to the "Settings" Menu including these new features:
  • 35 test patterns which are automatically sized for the output format with correct colorimetry
  • 1:1 Frame Rate feature, allows output frame rate to track input, for users who play both 50Hz and 60Hz video
  • Fail Safe Mode, uses Guide button to restore picture if display blanks due to 1:1 Frame Rate
  • Output Color Space: choose between RGB, YCbCr 4:4:4, YCbCr 4:2:2
  • Output Colorimetry: choose between ITU.601 or ITU.709 color standards, or let EDGE choose automatically
  • Output Video Level: choose between Video Levels, or Computer Levels, or let EDGE choose automatically
  • Input Video Level: choose between Video Levels, or Computer Levels, or let EDGE choose automatically
  • PReP Control: lets user's disable PReP, or let EDGE enable PReP automatically

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Country: Afghanistan Albania Algeria American Samoa (U.S.) Andorra Angola Anguilla Antigua Barbuda Argentina Armenia Aruba (NETH.) Australia Austria Azerbaijan Azores (Port.) Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil British Virgin Islands (U.K.) Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canary Islands (SP.) Cape Verde Cayman Islands (U.K.) Central African Republic Chad Channel Islands (U.K.) Chile China Colombia Cook Islands (N.Z.) Costa Rica Côte d'Ivoire Croatia Cuba Cyprus Czech Republic Dem. Republic of the Congo Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador England (U.K.) Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (U.K.) Faroe Islands (DEN.) Fed. States of Micronesia Fiji Finland France French Guiana (FR.) French Polynesia (FR.) Gabon Galápagos Is. (Ecua.) Gambia Germany Ghana Gibraltar (U.K.) Greece Greenland Grenada Guadeloupe (FR.) Guam (U.S.) Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong (China) Hungary Iceland India Indonesia Iran Iraq Ireland Isla de Margarita (Ven.) Isle of Man (U.K.) Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgystan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao (China) Macau Macedonia Madagascar Madeira Islands (Port.) Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique (FR.) Mauritania Mauritius Mayotte (FR.) Mexico Moldova Monaco Mongolia Montserrat (U.K.) Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Netherlands Antilles (NETH.) New Caledonia (FR.) New Zealand Nicaragua Niger Nigeria Niue (N.Z.) Norfolk Island (Austl.) North Korea Northern Ireland (U.K.) Northern Mariana Islands (U.S.) Norway Oman Pakistan Palau Panama Papau New Guinea Paraguay Peru Philippines Pitcairn Islands (U.K.) Poland Portugal Puerto Rico (U.S.) Qatar Rep. of the Congo Republic of Georgia Réunion (FR.) Romania Russia Rwanda Samoa San Marino São Tomé & Príncipe Saudi Arabia Scotland (U.K.) Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Pierre and Miquelon St. Vincent and the Grenadines Sudan Suriname Svalbard (NOR.) Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau (N.Z.) Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands (U.K.) Tuvalu U.S. Virgin Islands (U.S.) Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands (U.S./U.K.) Wales (U.K.) Wallis & Futuna (FR.) Western Sahara Yemen Yugoslavia Zambia Zimbabwe

What display type(s) are you using?

What feature would you like added to EDGE?

iScan VP

The software on the iScan VP50^PRO, VP50, VP30 and VP20 can be updated using a PC with a serial port or a USB port (with a USB-to-Serial adapter). We recommend a serial port terminal program called Tera Term Pro (Version 2.3) that we provide for download here.

PLEASE READ THIS FIRST BEFORE DOWNLOADING SOFTWARE!!!! We have found problems with the FTDI USB-to-serial drivers that are newer than 1.0.2151.0. If you use a driver other than 1.0.2151.0 to install any .abt file, you will not be able to complete the installation and your iScan will be in a inoperative state until you can install an .abt file with this driver (provided below) or a serial-to-serial connection. We are attempting to get this corrected in the next driver version, but we would like to provide a solution for this problem now. Note: FTDI based adapters (available from our webstore) are the only tested and approved adapters. Users who do not know what brand chip is driving their adapter should not attempt to download and install the driver as unpredictable results will occur. Download ZIP File Containing Previous Version FTDI Driver Instructions for Installing previous FTDI driver version on Windows XP

To verify which software version is loaded into your iScan, press the ‘Info’ button on the top of the remote control. A window should pop up with the input and output status. At the top of this window you should see which software version is loaded in your unit (example: iScan VP50 – v1.00).

Click the version of the software you require to go to the download page, and view the release notes. Be sure you select a version appropriate for your model of iScan.

iScan VP50PRO software releases
Production software	VP50PRO -1.05	December 2, 2010
iScan VP50 software releases
Production software	VP50-1.09	January 28, 2009
iScan VP30 software releases
Production software	VP30-1.14	September 13, 2007
iScan VP20 software releases
Production software	VP20-1.03	September 13, 2007

Tera Term Pro for PC
(Windows 98SE, NT, 2000, ME, XP Home, XP Professional, Vista 32bit, Windows 7 32 bit)
Click on the button to download the self extracting archive, and select save.

Download

Instructions for loading the iScan VP50^PRO/VP50/VP30/VP20 software updates:

Click here for printable version

Please note that you may lose your previous settings when you upgrade your software. We advise that you write them down before starting the update.

1) Hardware setup

• What you will need

• iScan VP model with power supply
• DB9 Male to Female extension (1:1) Serial Cable
• Serial-to-USB Adapter (if using USB port)

• The serial connection can be made either before or after your iScan has been installed
• Connect Serial Port cable between PC and iScan
  

or

The USB RS-232 Serial Adapter must use the FTDI chipset. Simplay Labs recommends the USBGear USBG-232.

Other USB to Serial Adapters may also work but they must be based on the FTDI chipset. Some popular brands that are not suitable are Belkin, Keyspan, Prolific and Codi.

• Turn on the PC and iScan

2) Download needed software from the table above

• Download tera_term.exe
• Download the selected software release (.abt file)

3) Install Tera Term Pro on the PC

• Double click on 'tera_term.exe'

• Click 'Unzip' (this action upzips to a temporary folder)

• Click 'OK' (this starts the Tera Term Pro setup program)

• Select the preferred language and click 'Continue'

• Click 'Continue' unless an old version of Tera Term Pro is currently running

• Click 'Continue' to install Tera Term Pro in the default Program directory

• Close this window and click 'OK' to exit the setup program

4) Setting up the PC

Make sure that no other program is using the serial port that's connected to the iScan

• Run Tera Term Pro from the Program Menu
• Select 'Terminal' from the Setup menu

• Change the 'Transmit' setting to 'CR+LF'

• Click 'OK'
• Select 'Serial Port' from the Setup menu

• Tera Term Pro has been configured to communicate directly with the iScan through the serial port COM1. See below. Select another COM port if the serial/USB cable is not connected to COM1.

• Change the 'Flow Control' to 'Hardware'
  
  
  
• Click 'OK' the serial port setup is completed
• Tera Term Pro is now ready to send the software file (.abt) to the iScan

5) Setting up the iScan for software update

Using On-Screen Display and Remote Control/Front Panel Controls

• Press the 'Menu' button
• Select Configuration -> Software Update-> Yes

• Confirm by pressing the 'Enter' button
• The Front Panel will show 'LOAD .abt file now...'

 

6) Completing the update process

• On the Tera Term window, you will see the following message:

Important Note:

You can still cancel the download operation at this point. There are two ways to do this.

• Do nothing for about 5 minutes. After this time the iScan will revert back to normal operations with the current software
• Unplug the power cord from the iScan and then plug it back in again. The iScan will revert back to normal operations with the current softwa

• To update the system software select 'Send File' from the File menu.

• Make sure Binary mode is selected.

• Locate the '.abt' file to download . Only files with a '.abt' extension should be loaded. If any other file is loaded, an error will occur.

Note the file shown in the picture above is only an example, not the actual file.

Important: After this step it is not possible to go back to your current firmware version without reloading another '.abt' file.

• Click the 'Open' button to send the file
• Data are now being transferred to your iScan VP30/VP20. You should see the word 'Loading...' on the bottom line on the Front Panel Display with a rotating bar. You will also see the download status on the PC.

• When the update is complete you will see the iScan reset itself

• The download process may take up to 40 minutes to complete
• You can verify that the download was successful by pressing the 'Info' button and comparing the software version.

• Note that the version in the picture is an example only.

7) Troubleshooting:

Baud Rate: Should be set to 57600 on both TeraTerm Pro and the iScan

Flow Control on TeraTerm Pro should be set to ‘Hardware’

For product support, call DVDO toll-free: 1-888-651-1765 Office hours are 9am-5pm PST Monday-Friday excluding holidays, or email help@dvdo.com at any time.