FAQs

Air3

1. What is Air3’s range?
2. Will Air3’s range be longer in open air?
3. Will Air3’s signal go through walls?
4. What does the link light indicate?
5. Which is the transmitter and which is the receiver?
6. My Air3 will not connect – what do I do?
7. Does it matter which is the transmitter and which is the receiver?
8. What mounting options are available for Air3?
9. Do Air3 transmitter and receiver need to be pointed at one another?
10. What resolutions are supported with Air3?
11. Why does my TV sometimes say “no connection”?
12. Will the power supplies included with Air3 work with 220V as well as 110V?
13. What is the function of the scan button on the Air3 transmitter and receiver?
14. What is WirelessHD® and where can I learn more about it?
15. How is Air3 different than other wireless solutions for HDMI?
16. How many Air3s can be installed in a room?
17. Does Air3 support Audio Return Channel (ARC)?

Quick6

1. Is the Quick6 serial protocol the same as other DVDO models?
2. Are there discrete IR codes?
3. Does Quick6 support matrix switching?
4. Can audio be available on HDMI Aux, HDMI Main, and S/PDIF outputs at the same time?
5. Where can I buy Quick6?
6. How do you update the firmware?
7. Why can’t Quick6 pass 3D?
8. Why am I only getting 2-channel audio from my AVR?
9. Quick6 is in “AVR via S/PDIF” mode but all I get is PCM to my AVR – Why can’t I get 5.1 channels?
10. What is the power usage?
11. Will there be a matrix version?
12. Why does Quick6 not recognize my source device?
13. How do I charge my MHL phone when it is out of power?
14. How do I rack-mount Quick6?
15. Why does Quick6 not support 4K Ultra HD with my source and display?
16. Can I make the InstaPrevue windows bigger?
17. How do I contact DVDO about Quick6 product or support questions?

Quick6R

1. What is the difference between Quick6 and Quick6R?
2. Where can I purchase the Roku Streaming Stick (Roku Ready version)?
3. Do I need to purchase the Roku remote to enjoy the full Roku Experience on Quick6R
4. Will Roku Streaming Stick (Roku Ready Version) work with Quick6?
5. Does the Quick6 remote support Roku functions?
6. Which MHL port should I use for Roku Streaming Stick (Roku Ready Version) ?
7. Will Roku Streaming Stick (HDMI) Version work with Quick6R?

iScan™ Duo

1. What are the differences between the iScan Duo, the iScan VP50PRO and the EDGE?
2. What Video Reference Series (VRS) technologies are incorporated into the iScan Duo?
3. What is 'Game Mode'?
4. What signals can the iScan Duo output?
5. Tell me more about the HDMI connections on iScan Duo
6. What kind of aspect ratio control does the iScan Duo offer?
7. What audio formats can the iScan Duo support?
8. Tell me more about the lipsync correction on iScan Duo
9. Does iScan Duo have an On Screen Display (OSD)?
10. How does iScan Duo detect incoming signals?
11. What kind of power supply does iScan Duo have?
12. Will the iScan Duo improve the picture quality of standard definition channels from my satellite or cable system?
13. What does the color of the Status LED on iScan Duo mean?

Edge Green

1. What are EDGE Green key features?
2. What Video Reference Series™(VRS™) technologies are incorporated into?
3. What is 'Game Mode'?
4. What signals can the EDGE Green output?
5. Tell me more about the HDMI connections on EDGE Green
6. What kind of aspect ratio control does the EDGE Green offer?
7. What audio formats can the EDGE Green support?
8. Tell me more about the lipsync correction on EDGE Green
9. Does EDGE Green have an On Screen Display (OSD)?
10. How does EDGE Green detect incoming signals?
11. What kind of power supply does EDGE Green have?
12. Will the EDGE Green improve the picture quality of standard definition channels from my satellite system (DSS)?
13. What does the color of the Status LED on EDGE Green mean?

Air

1. What is DVDO Air’s range?
2. Will DVDO Air’s signal go through walls?
3. What does the link light indicate?
4. My DVDO Air will not connect – what do I do?
5. Does it matter which is the transmitter and which is the receiver?
6. What mounting options are available for the DVDO Air receiver?
7. Do the DVDO Air transmitter and receiver need to be pointed at one another?
8. What resolutions are supported with DVDO Air?
9. Why does my TV sometimes say “no connection”?
10. How do I switch over to use the WirelessHD transmitter built into my Alienware laptop?
11. Will the power supplies included with DVDO Air work with 220V as well as 110V?
12. What exactly does the scan button do?
13. How many DVDO Airs can be used in the same room?